Customization Modern Office Commercial Suspended Led Pendant Lights

Shipping

All orders are delivered to the 48 states of the continental United States for free, and customers do not need to pay any other fees when they receive the products. Affected by Covid-19, there will be some delay on the delivery.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

Returns can be requested via info@ledlightingwholesalellc.com within 30 days from the original invoice date. We can provide a refund, store credit, or exchange of product. An RMA form will be provided to include with your return package(s). The customer is responsible for return shipping for most returns.. but for defective, damaged, or incorrectly shipped orders, we will of course provide the Return label(s). We also provide a label for any returns created due to inaccurate website info or shipping errors on our end. As per the General Information, a 15% restock fee will be applied to the product/products total value for orders non-compliant with the terms of returning an item for a refund/exchange. The 15% fee will also be charged to orders who refuse shipment. To handle a Return for Exchange, we can either wait to receive the return packages- then create the replacement, or the customer can go ahead and purchase necessary item(s) and get it/them refunded once the return arrives. Finally, we understand project delays and unforeseen situations do happen, and we want to help you (and your customers!) Extenuating circumstances might be considered.

All our goods are sent from local warehouses, which are not affected by the epidemic, so there is no need to worry about the extension of time limit.